# SY01001: Out of Memory

## What This Means[​](#what-this-means "Direct link to What This Means")

Your device is running low on memory (RAM) and cannot complete the requested operation. The POS needs sufficient memory to function properly.

## Common Causes[​](#common-causes "Direct link to Common Causes")

* **Too many apps open** — Other applications using memory
* **Large data set** — Many products/customers loaded
* **Memory leak** — Application not releasing memory properly
* **Insufficient RAM** — Device doesn't have enough memory

## How to Fix[​](#how-to-fix "Direct link to How to Fix")

### 1. Close Other Applications[​](#1-close-other-applications "Direct link to 1. Close Other Applications")

Free up memory:

* Close unused browser tabs
* Close other applications
* Close background programs

### 2. Restart the POS[​](#2-restart-the-pos "Direct link to 2. Restart the POS")

Refresh the application memory:

1. Close the POS completely
2. Wait a few seconds
3. Reopen the application

### 3. Restart Your Device[​](#3-restart-your-device "Direct link to 3. Restart Your Device")

A full restart clears all memory:

1. Save any open work
2. Restart your computer/device
3. Open only the POS when starting again

### 4. Clear Browser Data (Web Version)[​](#4-clear-browser-data-web-version "Direct link to 4. Clear Browser Data (Web Version)")

If using in a browser:

* Clear browser cache
* Close and reopen the browser
* Use fewer browser tabs

### 5. Reduce Data Load[​](#5-reduce-data-load "Direct link to 5. Reduce Data Load")

If you have a very large catalogue:

* Use filters to load less data at once
* Consider paginating results
* Limit the sync scope if possible

## Minimum Requirements[​](#minimum-requirements "Direct link to Minimum Requirements")

Ensure your device meets minimum specs:

* **RAM:** 4GB minimum, 8GB recommended
* **Browser:** Modern browser (Chrome, Firefox, Edge)
* **Desktop App:** Check release notes for requirements

## Ongoing Issues[​](#ongoing-issues "Direct link to Ongoing Issues")

If you frequently run out of memory:

* Consider upgrading your device's RAM
* Use a device with more resources
* Report the issue if it seems excessive

## Related Errors[​](#related-errors "Direct link to Related Errors")

* [SY01002](/error-codes/SY01002.md) — Disk Full
* [DB01001](/error-codes/DB01001.md) — Connection Failed